IntraManager Board

Open IntraManager Board in the morning and build a live command center in minutes. Start by picking a layout, then place real-time tiles for the numbers you care about—calls in queue, conversion rate, ticket backlog, NPS, or custom metrics from your CRM and helpdesk. Style the screen with your colors and logo, and publish different views for frontline agents, team leads, or executives. Segment by site, role, or queue to show each group only what they need. Set target lines and color rules so outliers stand out instantly.

During the day, managers steer the floor without leaving the board. Ping a rep through built-in messaging when a threshold is breached, drop a quick note on the metric tile, or open a 1:1 from the same place. Use the guided agenda for coaching sessions, capture commitments, and schedule the next check-in. Send a short pulse question to the team, keep answers anonymous if needed, and spot sentiment shifts before they show up in results. Employees complete self-reviews, update skill profiles, and build personal development plans tied to role expectations and learning paths.

Turn goals into action with lightweight OKRs. Start from templates for sales, support, marketing, or engineering, then assign owners and due dates. Define your own workflow stages—planned, in progress, blocked, done—and track confidence levels weekly to surface risks early. Milestones automatically post to the team feed, where peers and managers give shout-outs, award badges, and add points. Leaderboards can be filtered by site or squad, and quick challenges keep momentum high without derailing the day. When targets are hit, the system fires rewards or notifies payroll to process bonuses.

Close the loop with reporting you can use in a stand-up. Build trend views, compare squads, and export scorecards to share with stakeholders. Collect well-rounded feedback with 360s: let employees choose raters, combine manager input, and lock privacy where appropriate. Spin up surveys fast with templates and a question bank, and route assessments through custom approval paths. Employees get a self-service space to review goals, recognition history, survey invites, and coaching notes—all under single sign-on and role-based access. Whether you run a busy support desk, a sales floor, a content studio, or a software team, IntraManager Board becomes the daily operating system that turns data into action.